This privacy notice explains how TheHammerPrice uses personal data in connection with the following website operated by us:
We are here to help you with any questions or concerns you may have about our use of your personal data.
If you require further information or wish to make a request, contact us by;
Email: contact@thehammerpricex.com
Letter: 2 North End Road Arundel BN18 0DL, UK.
Our use of personal data depends on which services you are using as outlined below:
If you visit our website, we will process details of your IT device and website usage, to
help manage website security and performance, as a reasonable and legitimate business interest.
Our website contain links to and from other external websites, such as those of auctioneers, our partner networks, advertisers and affiliates. If you follow a link to any external websites, please note that these websites have their own processes and privacy notices and that we do not accept any responsibility or liability for these notices, for data you give to those organisations, nor for their processing. Please check their notices
before you share any personal data with those websites or organisations.
Our website also use cookies to store data on your IT device related to your use of our websites. Further details can be found on our Cookie Notice page, which can be accessed here or via the link at the bottom of our webpages.
We will use the information you provide, including your user and contact details, to help us address the matter you have raised, as a reasonable and legitimate business interest.
We do not conduct unsolicited direct marketing.
We will process the data you provide for that specific activity, including user and contact details.
Some activities will also provide the option to opt-in to marketing updates and offers, if you provide your consent.
Where financial transactions require bank account details to be processed, we will only use those details for the purpose of agreed payments.
Credit card payment services for customers are provided by specialist third parties, who operate as independent data controllers. Their policies, notices and controls apply. We will retain partial information, such as a “credit card transaction token”, so that we can identify the transaction, but that the information cannot be used to initiate further transactions.
If we are processing your personal data, you have the right to ask that we:
Tell you how your data is being used, including how data is processed by third parties on our behalf.
Send you, or a nominated third party, a copy of your data.
Stop or suspend processing of your data, or opt out of consent that you have provided, including our use of data for marketing.
Correct or erase your data.
Explain and manually review any automated decision making or profiling of your data.
We also respect your right to not be discriminated against by us because you exercised any of your rights under applicable data protection legislation. This means we will not, among other things, on the basis of your data subject request:
Deny goods or services to you;
Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Provide a different level or quality of goods or services to you; or
Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Before responding, we will need to take steps to verify your identity for reasons of security.
Once your identity is verified, responses will typically be completed within one month and at no cost to you.
We will endeavour to fulfil your request, but may be subject to limitations in our responses, for legal or contractual reasons. For example, we will not delete data if there is a legal or contractual obligation for us to retain that data. We will provide specific details of these limitations, as relevant to your request, if and when applicable.
If you exercise any of these rights, we will not discriminate against you, nor limit your access to our services as a result of your request.
To exercise any of these rights, please contact our Customer Service teams, using the
contact details provided on this website, highlighting that you are raising a Data Subject request
If you register on our website we will retain your personal data for up to 5 years from your last login, to respond to any queries or complaints, and to comply with tax law.
TheHammerPrice entities operate globally under the highest legal standards,
incorporating legislation such as the European Union General Data Protection Regulation (GDPR) and California Consumer Privacy Act CCPA where those legal obligations can be consistently applied, so that all data subjects gain the same rights, irrespective of their
geography.
We believe this is a fair and ethical approach.
We do not sell personal information or aggregated personal information. We do aggregate personal data for the purpose of internal management reporting.
If you do not provide personal information we ask for, it may delay or prevent us from providing associated services to you.
We only collect personal data directly from the data subject, via our electronic platforms. We do not purchase personal data from third parties.
Where categories of personal data are referenced, the following types of personal data are included.
Categories of Personal Data | Specific Types of Personal Data Collected |
User details | Name (First, Last) Username and Password Communication preferences (e.g. marketing) Complaints, issues, queries, comments, feedback Event participation flag (e.g. surveys or |
competitions) Risk indicators (e.g. feedback, blocks or bans, payment issues, defaults, bidding issues, device issues, location issues, etc) | |
Contact details | Postal address Mobile phone number Email address |
IT Device details | IP Address Login credentials Type of operating system and browser Type of device and operating system Geographical location |
Website usage details | Pages viewed Links clicked (webpages and emails) Date and time of visit Webpage performance, errors and debugging data Duration of visit Search criteria Items viewed |
Payment details | Sort code and bank account Credit card token Timing and status of payments |
Our processes are not designed to process health data, education data, sensitive characteristics or biometric data of customers. We request that you refrain from providing such data.
We routinely transfer personal information to external processing organisations, who help us provide our services under written contractual agreement, such that they are only authorised to use the information for our purposes. External organisations include:
Service providers we use to help deliver our products and services to you, such as payment service providers, warehouses and delivery companies;
Other third parties we use to help us run our business, such as marketing agencies or website hosts;
Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;
Credit reporting agencies, if applicable;
Our insurers and brokers, if applicable;
Our payment providers and banks.
External auditors.
We will share personal data with governmental or law enforcement authorities where required to do so, to comply with legal obligations or to prevent, detect, investigate or prosecute crimes, losses or damages.
We may also need to share your data with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations. If your data is transferred to a third-party organisation as a
result of corporate merger or acquisition activities, this privacy notice will still apply unless fair notice is provided by the third party.
We engage third party processors, under contractual agreement, to process data on our behalf.
Other than stated in this Privacy Notice, we will not share, trade, sell or rent data to other third parties.
Where data is transferred internationally, appropriate safeguards will be applied, such as transfers to countries approved as having adequate data protection legislation, necessity for contract, or approved contractual clauses.
We use extensive operational, technical, physical and organisational measures to help
protect personal data from unauthorised access, loss, unlawful processing, damage or destruction.
Individuals must not share any data relating to the special categories under GDPR, such as health data or religious beliefs, for any reasons, as in doing so that data will be deemed manifestly made public. Only share payments data via secure portals, which are directly processed by our payment providers as independent data controllers.
Our services are not for use by minors or children.
This privacy notice has been written to help you easily understand how we use personal data. If you have any further questions or comments, or would like more detail, please
contact our Customer Services team directly.
We reserve the right to update this information at any time. If we make material changes to this privacy notice, we will take reasonable steps to notify affected data subjects.